At the beginning of Phase two of the Advancing Excellence campaign, leaders reprioritized campaign goals in order to focus on reducing staff turnover and improving consistent assignment - measures that help ensure the highest quality of care for residents. Recently the campaign published a new tool to help nursing homes report consistent assignment. Participating homes have found it useful to set consistent assignment as a campaign goal.
Ken Levering, Administrator at Delaware Court Healthcare Center, which has 100 beds, says his nursing home has been participating in the Advancing Excellence campaign since the beginning, and has been focusing staff attention on consistent assignment for nearly ten years.
"We've been practicing consistent assignment for so long that it's part of our process now," says Levering. "We would be hard pressed to move away from it. The campaign has been useful because it allows us to set goals, which we've found valuable.